Privacy Policy

1. Introduction

At Usinnem Courier, your trust matters. This Privacy Policy explains how we collect, use, and protect your information when you use our delivery services across Ghana.

By using Usinnem Courier, you agree to the practices outlined below.

2. Information We Collect

To deliver your packages efficiently, Usinnem Courier may collect:

  • Personal Details – Name, phone number, and email address
  • Delivery Information – Pickup and drop-off addresses, recipient details
  • Payment Information – Billing details for processing transactions
  • Usage Data – Interactions with our website or mobile platforms

3. How We Use Your Information

Usinnem Courier uses your information to:

  • Process and deliver your shipments
  • Send real-time updates about your deliveries
  • Handle payments and issue receipts
  • Improve our service and delivery experience
  • Provide fast, reliable customer support

4. How We Protect Your Information

At Usinnem Courier, your data is handled with care. We implement appropriate security measures to prevent unauthorized access, loss, or misuse of your information.

Access to your data is strictly limited to authorized personnel who need it to carry out their duties.

5. Sharing of Information

Usinnem Courier does not sell your personal information.

We may only share your data with:

  • Delivery personnel to successfully complete shipments
  • Trusted payment providers to process transactions
  • Legal authorities when required by law

6. Cookies & Tracking

The Usinnem Courier website may use cookies to improve your browsing experience, analyze traffic, and understand how visitors use our platform.

You can disable cookies through your browser settings if you prefer.

7. Your Rights

You have the right to:

  • Request access to your personal data held by Usinnem Courier
  • Correct any inaccurate or incomplete information
  • Request deletion of your data where applicable

To make a request, contact us using the details below.

8. Data Retention

Usinnem Courier only retains your information for as long as necessary to provide our services and meet legal requirements.

9. Changes to This Policy

Usinnem Courier may update this Privacy Policy from time to time. Any updates will be reflected on this page.